FAQ

1. How long does it take to receive my coins?


2. I don't get my coins in time, why?


3. How to switch user on your console and how to transfer coins between 2 accounts?


4. How to get the Origin security code via email?


5. How to change the password of an account?


6. I want to buy FIFA 18 coins via 'Comfort Trade', but I forgot the FUT Security Answer. What to do?


7. Is it safe to give you my account information to buy FIFA 17 coins via 'Comfort Trade'? Will I lose any player in my account?


8. What's 'Player Auction'? How does it work??


9. Is your website legal?


10. I paid for my order with E-check, why I didn't get my coins yet?


11. Why is verification required? Can I get my coins without verification?


12. Can I pay with gift card?


13. How can I pay with Master Card?


14. Can I get a refund and how?


15. Why I cannot place an order via Comfort Trade?